Please follow these steps to ensure you secure the dates you want:
- Please use the contact form in Availability & Booking to confirm the dates are available and ask us any specific questions you have.
- We'll confirm the dates are free and you send you a booking form with our Terms and Conditions.
- Fill out and return the booking form, confirming you've read and understood our Terms and Conditions together with a 30% booking deposit to reserve your dates.
- You can pay via bank transfer (either sterling to our UK account, or Euros to our bank in Portugal). This is our preferred method of payment and we will provide details of the accounts with the booking form. Alternatively, we are now able to invoice you for secure Credit Card payment (Visa, MasterCard, American Express).
- We will confirm your booking and send you confirmation.
- The balance is due eight (8) weeks before your holiday, this will also include a £200 refundable security deposit. You will receive confirmation of payment. Non-payment of the balance of the rent by the due date shall be construed as a cancellation of the contract.
- Please note: We have a no refund policy once a booking has been made and paid for. We will endeavour to facilitate a change of dates if sufficient notice is given (depending on the dates, this may involve a change in rates).
- About three (3) weeks before your visit we will send directions to the villa and contact details for our local agents.
- On arrival you will be met by our local agents who will show you around the property, give you the keys, impart useful information for your holiday and generally help you settle in.
- After you arrive at Drumlin Villa , we will send you an e-mail (within 48 hours) to ensure you have safely settled in and answer any questions.
- We're always available to answer additional questions during your stay.
- On departure, just leave the keys with our local agents and have a safe trip home!
- Within fourteen (14) days of your stay we will refund your security deposit provided there is no damage to the villa and no excessive cleaning is required.